Regardless of how your Taylor Swift pendulum swings, this little story is a great reminder of how simple, yet powerful, it can be to choose to be the calm in the proverbial storm. As veterinarians, we are constantly in the face of crisis - a critical patient, an angry client, staffing woes...and if we make a choice to become models of grace, calm and level responses in moments of stress, we give ourselves and our staff the power to "Shake It Off".